ROYS Hotels Bangkok respects your privacy and is committed to protecting your personal data. This privacy policy explains how we look after your personal data when you visit our website or use our services, your privacy rights, and how the law protects you, including the Personal Data Protection Act B.E. 2562 (PDPA).
By using any of our products or services and/or agreeing to this policy (for example, when registering for our services), you acknowledge that we will collect and use personal information as described in this policy.
This privacy policy is issued on behalf of ROYS Hotels Bangkok. When we refer to “we”, “us”, or “our”, we mean the relevant entity within ROYS Hotel Phuket responsible for processing your data.
Personal data means any information about an individual from which that person can be identified. We collect the following types of personal data to achieve the purposes described in this policy, in accordance with applicable laws. In some cases, we may also process sensitive personal data as permitted by law.
Types of personal data collected:
For children under 18 years old, we only collect their name, nationality, and date of birth, provided by a parent or legal guardian. Parents are requested to ensure children do not submit personal data without consent. If such data is submitted, please contact us and we will delete it.
Under the PDPA, personal data means any information relating to an individual that enables identification, whether directly or indirectly.
We collect and process your personal data through your use of our website and services, both online and offline. This may include:
We may receive personal information from third parties such as travel agents, tour operators, and destination management companies. This may include contact details and travel-related information.
We use your personal data to provide services, develop products, and protect our business and guests. This includes:
You may withdraw your consent at any time where consent is required.
We process personal data for purposes including:
We process personal data based on one or more of the following legal grounds:
You may withdraw consent at any time without affecting prior lawful processing.
We may share personal data with:
In the event of a business sale or asset transfer, personal data may also be transferred in accordance with applicable laws.
We use appropriate technical and organizational measures to protect personal data. Third parties processing data on our behalf are supervised to ensure compliance with data protection laws.
Credit card information is transmitted using secure SSL connections.
Personal data may be transferred to countries where we operate or where our service providers are located. Transfers are safeguarded using appropriate legal mechanisms under the PDPA.
We retain personal data only as long as necessary for the stated purposes, legal compliance, or legitimate business reasons. Once no longer required, data will be securely deleted or destroyed.
You have rights under data protection laws, including:
Requests can be made using the contact details below. Identification may be required for verification.
This Privacy Policy may be updated from time to time. Changes will apply from the date stated at the top of the policy.
For questions, complaints, or to exercise your rights, please contact:
ROYS Hotels Bangkok
Email: reservation@theroyshotel.com
The website may contain errors or inaccuracies. To the fullest extent permitted by law, we disclaim all warranties and liability for any loss or damage arising from use of the website.
We use cookies and similar technologies to analyze website usage and improve user experience.
Types of cookies used:
You may manage or disable cookies through your browser settings. By continuing to use our site without disabling cookies, you consent to their use as described in this policy.
This policy applies only to our website. Third-party websites linked from our site are governed by their own privacy policies.